Consultation meeting

Whitestone Masonic Home Greensboro

REVIEW 2015: Whitestone Masonic Home is back down to a 4 star or above-average nursing home. Their staffing is a 4 star also:

2015 Whitestone Masonic Home Overview

The left column is Whitestone, the middle column is the North Carolina average and the far right column is the US average. As you can see, Whitestone's staffing levels are above average. The RN numbers, in particular, are very good. Whitestone doesn't have the higher CNA levels that some top tier homes have locally.

Quality Measures- 5 stars. Frankly, this doesn't do them justice. Their numbers, if accurate, are outstanding. In almost every category, Whitestone far exceeded the state and national averages.

Health Inspections 2 stars below average. However, there was only 1 deficiency and the average nursing home in North Carolina has 4. There was a failure to follow doctor's orders, and that is a significant problem. On the other hand, it was only one incident. This should not warrant 2 stars.

Conclusion- Whitestone appears to be a good nursing home with outstanding quality measures. Quality measures show that the staff has provided good basic care. The CNA staffing could improve some to make this a top tier home. However, Whitestone should be a good choice for a home.

------------REVIEW 2014: Whitestone Masonic Home two years ago was a five-star facility, last year four stars, and for 2014 is back up to five stars! They have had a large increase in staffing levels:

2014 Overview of Whitestone Masonic Home

Whitestone had a huge increase in RN staffing levels, and now they far exceed the NC average. This level of licensed staff is fantastic and one of the highest in the Greensboro area for nursing homes. The PT levels are almost twice the NC average as well. However, I will not raise the ranking on Whitestone because their CNA levels are still remarkably low. Less than 2 hours of CNA is not enough. The NC average is 25% higher than Whitestone Masonic.

During the last state inspection at Whitestone, they had no deficiencies at all! That is great and rare for a home of that size, as the average is almost four deficiencies. The Whitestone Quality Measures are also five stars which means "much above average". So, Whitestone is still doing things right and has always been a good nursing home. Also, every time that I have visited Whitestone, the staff are nice, polite and seem to really care about their residents. If you want to see their website for more information, click on Whitestone site.

------------2013 review Whitestone Masonic Home has dropped in rank this past year. Whitestone is now a four-star facility or above average. Last year, it was a five-star facility. While this alone isn't such a big deal, the staffing levels at Whitestone had dropped greatly. Now, Whitestone is only a three-star on staffing and last year they were a five star. Here are the staffing levels now:

2013 Overview of Whitestone Masonic Home

(The far-right is the US average, the middle is the NC average and the left is Whitestone) As you can see, Whitestone licensed staff levels have actually dropped below the state average. Whitestone 40 minutes of LPNs while the state average is 52 minutes. This is very low and terrible compared to the staffing history at Whitestone. For example, in 2012 Whitestone had over 1 hour of RN time and now only has 44 minutes. I am unsure if Whitestone is having a problem hiring staff or they have made a business decision to run with less staff to increase profits. CNA levels are also below the average. Regardless of the reason, this is definitely a change for the worse at Whitestone. If you want to see how Whitestone compares to other Greensboro area nursing homes look at my Ranking and Review of local homes.

The last Health Inspection was three stars average with four deficiencies, while last year they only got one. So, they got four times as many deficiencies this year as opposed to last. The Quality Measures at Whitestone are still great at five stars. The staff that they do have must be working extremely hard to keep the Quality Measures so high. With lower staffing numbers at any nursing home, problems are likely to happen. Resident families should watch carefully for problems.

-------------2012 review

Whitestone a Masonic and Eastern Star Community at 700 South Hhas consistently been a very good nursing home and one of the best in Guilford County. For 2012, Whitestone received a perfect five-star rating in all categories. Whitestone is a 68-bed skilled facility. I am only addressing the skilled portion of the facility as they also provide other types of living such as independent living. On a side note, I have put together a Ranking and Review for Greensboro area nursing homes if you would like to compare this home to other nursing homes. as for Whitestone, let's look at the staffing levels:

The staffing levels at Whitestone all met or exceeded the NC state averages. In particular, the RN staffing hours are just over 1 hour per patient day while the NC average is 45 minutes. This is a high level of skilled staffing. Having such high levels of true RNs should decrease medication errors, help to spot changes in condition of residents and help supervise the CNAs in the facility.

The CNA staffing levels also were strong at just under 3 hours per patient day. The average in NC is 2 hours and 27 minutes per patient day. The combination of above-average RN staffing and above-average CNA staffing is a strong indicator for good care.

The Quality Measures, also a five-star rating, reflect this high level of staffing. Some of these quality measures are the best that you will see at any home such as very low pain complaints, very low UTI rates, no physical restraints, etc.

During their last survey, they only received one deficiency and the state average is around four. That one deficiency wasn't even related to nursing care and was minor. In a nutshell, this is a great home. No, I am not a paid spokesperson. I don't know anyone who works there, owns the place or lives there. I simply am glad to report that some nursing homes really know how to do it right. So, when I hear other large nursing home chains say thing like, "residents are old and infirm, there is nothing we can do to avoid pressure sores, falls, etc.", I will point out that some nursing homes do it just fine. Old folks are old folks. If Whitestone can get it done, then so can you. Another reason for reporting such a good result is that I don't want to only complain about bad care. I think that we should all applaud the good care as well. Perhaps peer pressure or simply the economics of nursing home competition will encourage some of the bad homes to change their ways. I am a nursing home abuse attorney and advocate for the elderly, but I would be very happy to have to find another line of work. Until then, let's all put as much pressure on bad homes and also acknowledge the good ones.

UPDATE- I started to try and summarize and rank all of the nursing homes in the Guilford County and Greensboro areas. If you would like to see a ranking of best to worst of all homes, click on Guilford County Greensboro area nursing home review.